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Do you have questions? You can ask your questions via the contact form below. Do not forget to mention your order number if you have one.

Lillies

The size of the bulb is the number of centimeters circumference of the bulb. The circumference of the bulb determines the size. The size is indicated in the number of centimeters circumference of the bulb.

Lilies are semi-hardy. This means that the fully grown plant dies above the ground in the autumn when it freezes, but that the bulb can survive below -2.5 ° C frost below ground. If you put the bulb 10 to 12 cm below the ground, it will not freeze.

The young plants of most lilies are frost-resistant on emergence. The oriental group is an exception. You should protect the young plants of oriental lilies against frost when they emerge.

Letsgrowme.com does not have a paper catalog. All products offered by us can only be viewed digitally in our web shop.

Ordering

Answer: In principle you can order all lilies in our assortment throughout the year. Occasionally it happens that the stock of a species is used up before the new harvest has arrived. If a product is temporarily unavailable, we will place it in our web shop as temporarily unavailable and you cannot place it in the shopping basket.

If a product is temporarily unavailable but you want to order it, you can leave an email address with the product. You will receive a message from us when the product can be ordered in our web shop again.

Lilies that you plant outside in the garden are best planted in the fall, winter and spring. The only exception to this are the Martagon lilies. This is best planted in the fall or early in the winter.

So you order the lilies that you want to plant outside best in the fall, winter and spring. However, it is best to order Martagon lilies that you want to plant outside in the fall and winter before the frost falls.


You can easily and quickly order your flower bulbs at Letsgrowme.com. Through the menu you can make a choice from the various groups of lilies that we offer. If you have chosen a group, you can make a choice within this group as to which species you want to order. Another possibility is to search through the search box for the name of the desired species.

You can order the flower bulbs you have chosen by simply adding them to your shopping cart by clicking on the “in cart” text button. If you want to order a larger number of order units, you can first use the "+" to increase the quantity and then add your order to your shopping cart.

In addition to flower bulbs, you can also order a selection of ecological crop protection products from us. By clicking on the text button "Growing organic lilies with Pireco" or the text button "Ecological crop protection" the page opens with ecological products that you can use in your ornamental garden, flower boxes and / or pots but also in your vegetable garden or vegetable boxes.

When you have finished shopping, go to your shopping cart and complete your order. You can also adjust your order here if necessary.

If you have already ordered from Letsgrowme.com, you probably already have an account and can log in with your e-mail address and password (if you have forgotten your password, you can request a new password). If you are ordering from Letsgrowme.com for the first time, you can create an account for your next order when ordering. You will be asked for several details during the order process. (Hereby we do not collect more information than necessary, we do not use your data for purposes other than the stated purposes, we do not store your data if it is no longer needed and we do not pass your data on to third parties).

You have the option to have your order delivered, or to pick it up yourself at our company (by appointment).

When ordering you can specify a different shipping address, you can change this under "payment method". Here you also choose how you want to pay, Letsgrowme.com offers various payment options including iDEAL, Visa, American Express, Mister Cash, Giropay, Sofort Banking and bank transfers.

After your order has been completed and paid for, you will receive a confirmation by e-mail at the e-mail address you provided with additional information.


Answer: Unfortunately, it is not possible for consumers to buy on account.

Answer: When ordering you can choose a payment method by clicking on the text button "payment method". Letsgrowme.com offers as payment options iDEAL or creditcard.

Shipping

Answer: Yes, this is possible, to do this when completing your order, enter the field “delivery address differs from the billing address”.

Answer: The following rates apply to PostNL for 2020 for sending postal packages

In the Netherlands:

Standard package with Track & Trace

0-10 kg € 6.75

10–23 kg € 13.00

To abroad:

Standard packag

u.t.a.i.

0-2 kg

2-5 kg

5-10 kg

10-20 kg

20-23 kg incl. VAT

Track & trace

EUR1

€ 13,00

€ 19,50

€ 25,00

€ 34,00

€ 45,00

 

EUR2

€ 18,50

€ 25,00

€ 31,00

€ 40,00

€ 55,00

 

ROW

€ 24,30

€ 34,30

€ 58,30

€ 105,30

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EUR1 (Europe zone 1)

Belgium, Denmark (excl. Faroe Islands and Greenland), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Austria, Spain (incl. Balearic Islands, excl. Canary Islands), United Kingdom (excluding Gibraltar and the Channel Islands), Sweden.

EUR2 (Europe zone 2)

Bulgaria, Estonia, Finland, Hungary, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal (incl. Azores and Madeira), Romania, Slovenia, Slovakia, Czech Republic Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, the Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland.

ROW (Worldwide)

All other countries (incl. Russia).

Answer: When ordering your order you have the option between two shipping methods:

Send as parcel post:

If during the payment process you have opted for shipping by parcel post, your package will be sent via PostNL. Shipping costs are attached to this. After your order has been completed and paid for, you will receive a confirmation by e-mail. Your order will be prepared and shipped within a week. We send your order with a "Track & Trace" code which you receive on the day of shipment and with which your package can be tracked.

Pick up at Letsgrowit.com:

You can indicate during the payment process that you want to collect your order (free of charge) from our company in Andijk (North Holland). After your order has been completed and paid for, you will receive a confirmation by e-mail. As soon as your order is ready to be picked up at Letsgrowit.com, we will contact you by e-mail. You can pick up on workdays between 8 a.m. and 5 p.m.


Answer: We always do our best to ship your order the same week. The reason why the delay sometimes lasts longer than a week is often the availability of the product, these may sometimes be delayed due to seasonal influences. This means that in the course of time you sometimes receive a message about your delayed order. Of course we do our best to send your order to you as quickly as possible. We strive to minimize delays!

Customer care

Answer: (1) The customer must report any defects in the products to Letsgrowme.com and demonstrate them by means of clear photos. For flower bulbs supplied by us, due to the limited shelf life of the product, the recipient must report any defects immediately upon receipt. For organic growth stimulators supplied by us, the warranty is limited to the best-before date stated on the packaging. The guarantee on the organic growth stimulators supplied by us expires if the packaging has been opened. Depending on the value of the product, Letsgrowme.com determines whether the product can subsequently be sent to Letsgrowme.com at the expense of Letsgrowme.com and that Letsgrowme.com provides a replacement equivalent product free of charge or that the purchase amount and, if the product is not a part of a combined order, the shipping costs are reimbursed.

(2) Letsgrowme.com is liable for the full amount of direct damage caused by gross negligence of their executive bodies and supervisors, due to an attributable breach of material contractual obligations, in addition to these obligations, also due to gross negligence of employees, unless Letsgrowme. com can indemnify itself from this on the basis of commercial use, in the last two cases, the amount of compensation for the typical foreseeable damage. Any liability of Letsgrowme.com is limited to the amount that is paid out in the relevant case under the liability insurance it has concluded.

This takes into account the possible negligence of the customer. Liability for fraudulent intent, warranty and for damage to health and personal injury, as well as under the Dutch product liability law remains unaffected.

Right of withdrawal when delivering products to consumers

When purchasing products, the consumer has the option of dissolution of the distance purchase agreement without giving reasons during a period of fourteen days. This period starts on the day after receipt of the product by or on behalf of the consumer.

During this period the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all supplied accessories and - if reasonably possible - in its original condition and packaging to Letsgrowit.com at its own expense, in accordance with the reasonable and clear instructions provided by Letsgrowit.com.

The consumer can exercise his right of withdrawal through Letsgrowit.com through an unambiguous statement by. inform a cancellation form sent by mail about the decision to revoke the agreement with Letsgrowit.com. The consumer can use the model form for withdrawal at the bottom of the page, but this is not mandatory. To comply with the withdrawal period, the communication regarding the exercise of the right of withdrawal is sufficient.

Consequences in case of withdrawal

If the consumer makes use of his right of withdrawal, the costs of return are for his account. If the consumer has paid an amount, Letsgrowit.com will charge this amount, if the product is not part of a combined order, including shipping costs (with the exception of additional costs resulting from your choice for a different type of delivery than the cheapest type of standard delivery offered to us), as soon as possible, but no later than 14 days after the consumer recalled the goods. The same payment method will be used for this reimbursement as the consumer used in the original transaction, unless something else has been expressly agreed with you, in any case this reimbursement will not entail any additional costs for the consumer. Letsgrowit.com can refuse reimbursement until the products have been returned or the consumer can prove that the products have been returned, whichever is the earlier. The consumer must return the products to Letsgrowit.com without delay and in any case no later than 14 days after the day on which the agreement has been revoked by notification to Letsgrowit.com. The withdrawal period will be met if you return the goods before the 14-day period expires.

Exclusion of the right of withdrawal.

If the other party is not a consumer than he has no right of withdrawal. If the consumer does not have a right of withdrawal, this can only be excluded by Letsgrowit.com if Letsgrowit.com has clearly stated this in the offer, at least in time for the conclusion of the agreement. Exclusion of the right of withdrawal is only possible for products: that have been created by Letsgrowit.com in accordance with the consumer's specifications; that are clearly personal in nature; that cannot be returned due to their nature; that can spoil or age quickly; if the requirements referred to in article 6, paragraph 2 of the general conditions cannot be met.

Answer: You have received your order, but it is not complete? Our lilies are natural products, so it can happen that the stock of a certain variety of lilies runs out before the new harvest has starts. As a result, in some cases it may happen that a certain product from your order has not been supplied by us and has not been invoiced by us. We will then inform you which product this concerns and when the product is in available again.

It is also possible that we have made a mistake, for which we apologize. If you send us a message with the missing product code, product name and the number of packaging units of the product, we will send it to you as soon as possible!

Answer: You have received your order, but you find that you have received an item that you have not ordered. Please contact us immediately. Of course we will still send you the article you ordered as soon as possible after. You may retain the incorrectly received item as compensation for the inconvenience.

In some cases it may be that the article you ordered can no longer be delivered. Then we will contact you as a result. We will then propose a similar alternative to you as much as possible. If you do not agree with the proposed alternative, we will refund the purchase amount, if the product is not part of a combined order, including shipping costs. The same payment method will be used for this reimbursement as the consumer used in the original transaction, unless something else has been expressly agreed with you, in any case this reimbursement will not entail any additional costs for you.


Our Location

Letsgrowme.com
Gerrit de Vriesweg 12
1619PG Andijk
Nederland
Telephone
+31(0)228592814

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